> ## Content Index > Fetch the complete content index at: https://renewalrecord.com/llms.txt > Use this file to discover other available public pages before exploring further. # ServiceNow CSM Pricing - URL: https://renewalrecord.com/price/servicenow/csm/ - Published: 2026-10-05T06:45:11.000Z - Updated: 2026-10-15T18:55:11.000Z - Description: 11 contract lines · from £1,200 per fulfiller user/yr - Author: Samarvir Singh - Tags: ServiceNow, #per-user, UK G-Cloud pricing documents, #sku, #contract-priced, #sample Every price as published, on the date shown, in the linked document. Nothing here is second-hand. ServiceNow CSM costs from £1,200 per fulfiller user a year, across 11 prices from 2 sources. Contract lines 11 Prices 11 Sources 2 Pricing units 2 Newest Jan 2026 ## How much does ServiceNow CSM cost? ServiceNow CSM prices, per line, from the documents that state them. __ServiceNow CSM price per user · 7 prices · newest Jan 2026__ | Product and part number | Price as stated | Evidence | Source | | ----------------------------------------------------------------------------------------- | -------------------------- | ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | CSM Enterprise Plus - Fulfiller UserPROD21204 | £114/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf) | | CSM Professional Plus - Fulfiller UserPROD21202 | £114/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf) | | Customer Service Management Enterprise - Fulfiller User v7PROD19280 | £274.44/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf#page=42)p. 42 | | Customer Service Management Professional - Fulfiller User v7PROD19279 | £190/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf#page=42)p. 42 | | Customer Service Management Standard - Fulfiller User v7PROD19278 | £105.55/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf#page=42)p. 42 | | Customer Service Management Standard - Fulfiller User v6PROD17143 | £100/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/92465/204661809116859-pricing-document-2025-06-30-1349.pdf#page=21)p. 21 | | Customer Service Management Professional With App Engine 100 - Fulfiller User v6PROD17145 | £180/ fulfiller user/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/92465/204661809116859-pricing-document-2025-06-30-1349.pdf#page=22)p. 22 | __contract totals · 4 prices · newest Jan 2026__ | Product and part number | Price as stated | Evidence | Source | | ---------------------------------------------------------------------------------------------------------------------- | --------------- | ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Customer Service Management (1,000 Additional Portal Visits) - 1,000 Visit PackPROD102461,000 Additional Portal Visits | £50.67 total/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf#page=42)p. 42 | | Virtual Agent CSM Conversation - Transaction PackPROD09274 | £1,759 total/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf#page=44)p. 44 | | Customer Service Management (1,000 Additional Customer Portal Visits) – 1,000 Visit PackPROD10246 | £48 total/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/92465/204661809116859-pricing-document-2025-06-30-1349.pdf#page=22)p. 22 | | Virtual Agent CSM Conversation - Transaction PackPROD09274 | £1,667 total/mo | G-Cloud list | [G-Cloud](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/92465/204661809116859-pricing-document-2025-06-30-1349.pdf#page=22)p. 22 | ## ServiceNow CSM pricing questions ### How much does ServiceNow CSM cost? ServiceNow CSM costs from £1,200 per fulfiller user a year, across 11 prices from 2 sources. ### What do public bodies pay for ServiceNow CSM? 11 contract lines, £48 to £1,759\. Each links to the record it came from. ### Where do these ServiceNow CSM prices come from? 2 sources, newest Jan 2026\. Every price links to the document it was taken from. ## ServiceNow CSM pricing sources - [ServiceNow Impact -- G-Cloud 15 mandatory pricing document](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-15/documents/92331/962088173870366-pricing-document-2026-01-30-1040.pdf)G-Cloud · Jan 2026 - [SCC ServiceNow Products & Pricing -- G-Cloud 14 mandatory pricing document](https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/92465/204661809116859-pricing-document-2025-06-30-1349.pdf)G-Cloud · Jun 2025