Every price as published, on the date shown, in the linked document. Nothing here is second-hand.

Zendesk has 5 public contract lines, and costs from $1,050 per license a year, across 11 prices from 7 sources, newest Sep 2026. Public bodies have signed 4 contracts, $49,543 to $1,229,920.

Contract lines
5
Prices
11
Sources
7
Pricing units
2
Newest
Sep 2026
Zendesk price per user a year, across 6 prices
$228median $660$1,380
middle halfmedian

How much does Zendesk cost?

Zendesk contract prices, per line, from public procurement records.

5 awards to 5 buyers · $2,842,782 in total
BuyerProductTermAmountSource
U.S. Department of Veterans Affairs1 Mar 2025Zendesk Suite — Enterprise (agency subscription)1 yr$49,543totalUSAspending
Federal Communications Commission8 Aug 2024Zendesk Software and Maintenance Support3 yr$1,229,920totalUSAspending
U.S. General Services Administration22 Jun 2024Zendesk Licenses (agency-wide, 3-year term)3 yr$615,034totalUSAspending
Advanced Research Projects Agency for Health (HHS)21 Aug 2023Zendesk Licensing, Implementation and Training3 yr$948,285totalUSAspending
U.S. Environmental Protection Agency10 Feb 2017Zendesk Enterprise — Annual Service License1 yr$1,050per license per year$46,200 totalUSAspending

Zendesk list prices

Zendesk price per user · 6 prices · newest Sep 2026
ProductPrice as statedPer user a yearEvidenceSource
Support Team$19/ agent/mo$228List pricezendesk.com
Zendesk Direct - Support
UK Government		£39/ agent/mo£468G-Cloud listG-Cloud
Copilot Add-on$50/ agent/mo$600List pricezendesk.com
Suite Team$55/ agent/mo$660List pricezendesk.com
Contact Center Add-on$83/ agent/mo$996List pricezendesk.com
Suite Professional$115/ agent/mo$1,380List pricezendesk.com

Zendesk pricing model

Zendesk charges per agent per month with different suite tiers. Annual contracts offer discounts (approximately 20% off monthly rates).

  • per agent per month
  • per license per year
  • total contract value

Zendesk pricing questions

What do public bodies pay for Zendesk?

5 contract lines for Zendesk, across 5 contract vehicles and 5 named buyers. The median contract runs to $260,553 a year. Each links to the record it came from.

How much does Zendesk cost?

Zendesk has 5 public contract lines, and costs from $1,050 per license a year, across 11 prices from 7 sources, newest Sep 2026. Public bodies have signed 4 contracts, $49,543 to $1,229,920.

Does Zendesk publish pricing?

Yes. Zendesk prices every tier it sells. Each price here is dated and linked to its source.

What is the Zendesk price per user?

Zendesk prices run $228 to $1,380 per user a year, median $660, across 6 prices.

How is Zendesk priced?

Zendesk charges per agent per month and per license per year, among 3 pricing units in total.

Where do these Zendesk prices come from?

From 7 primary documents on 3 domains, including applytosupply.digitalmarketplace.service.gov.uk, usaspending.gov, zendesk.com. Nothing from resellers, review sites or pricing aggregators.

Zendesk pricing sources