Every price as published, on the date shown, in the linked document. Nothing here is second-hand.
ServiceNow ITSM costs from £912 per fulfiller user a year, across 16 prices from 3 sources.
- Contract lines
- 16
- Prices
- 16
- Sources
- 3
- Pricing units
- 2
- Newest
- Jan 2026
How much does ServiceNow ITSM cost?
ServiceNow ITSM prices, per line, from the documents that state them.
| Product and part number | Price as stated | Evidence | Source |
|---|---|---|---|
| ITSM Enterprise Plus - Fulfiller UserPROD21192 | £76/ fulfiller user/mo | G-Cloud list | G-Cloud |
| ITSM Professional Plus - Fulfiller UserPROD21190 | £76/ fulfiller user/mo | G-Cloud list | G-Cloud |
| ITSM Enterprise Plus - Unrestricted UserPROD21193 | £10.13/ unrestricted user/mo | G-Cloud list | G-Cloud |
| ITSM Business Stakeholder User v4PROD17800 | £29.55/ business stakeholder user/mo | G-Cloud list | G-Cloud |
| IT Service Management Enterprise - Fulfiller User v3PROD17259 | £190/ fulfiller user/mo | G-Cloud list | G-Cloudp. 3 |
| IT Service Management Professional - Fulfiller User v3PROD17256 | £126.66/ fulfiller user/mo | G-Cloud list | G-Cloudp. 3 |
| IT Service Management Standard - Fulfiller User v3PROD17243 | £84.44/ fulfiller user/mo | G-Cloud list | G-Cloudp. 3 |
| ITSM Professional Plus - Unrestricted UserPROD21191 | £10.13/ unrestricted user/mo | G-Cloud list | G-Cloudp. 5 |
| IT Service Management Standard - Fulfiller User v3PROD17243 | £80/ fulfiller user/mo | G-Cloud list | G-Cloudp. 3 |
| IT Service Management Standard - Unrestricted User v3PROD17252 | £12/ unrestricted user/mo | G-Cloud list | G-Cloudp. 3 |
| IT Service Management Professional - Fulfiller User v3PROD17256 | £120/ fulfiller user/mo | G-Cloud list | G-Cloudp. 3 |
| IT Service Management Professional - Unrestricted User v3PROD17257 | £16/ unrestricted user/mo | G-Cloud list | G-Cloudp. 4 |
| IT Service Management Enterprise - Fulfiller User v3PROD17259 | £180/ fulfiller user/mo | G-Cloud list | G-Cloudp. 4 |
| IT Service Management Enterprise - Unrestricted User v3PROD17269 | £24/ unrestricted user/mo | G-Cloud list | G-Cloudp. 5 |
| Product and part number | Price as stated | Evidence | Source |
|---|---|---|---|
| ServiceNow IT Service Management - Fulfiller UserSNPROD0337840 fulfillers Williamson County, Texas | $107,856 for 40/mo | Paid · county | public.destinyhosted.comp. 1 |
| Virtual Agent ITSM Conversation - Transaction PackPROD09218 | £1,666 total/mo | G-Cloud list | G-Cloudp. 5 |
ServiceNow ITSM pricing questions
How much does ServiceNow ITSM cost?
ServiceNow ITSM costs from £912 per fulfiller user a year, across 16 prices from 3 sources.
What do public bodies pay for ServiceNow ITSM?
16 contract lines, £10.13 to £1,666. Each links to the record it came from.
Where do these ServiceNow ITSM prices come from?
3 sources, newest Jan 2026. Every price links to the document it was taken from.
ServiceNow ITSM pricing sources
- ServiceNow Impact -- G-Cloud 15 mandatory pricing documentG-Cloud · Jan 2026
- SCC ServiceNow Products & Pricing -- G-Cloud 14 mandatory pricing documentG-Cloud · Jun 2025
- Carahsoft government price quotation 10688488 -- ServiceNow IT Service Managementpublic.destinyhosted.com · Nov 2017
All prices paid for ServiceNow
Cite
Renewal Record. “ServiceNow ITSM Pricing”. https://renewalrecord.com/price/servicenow/itsm/. 15 Oct 2026. CC BY 4.0.