Every price as published, on the date shown, in the linked document. Nothing here is second-hand.
ServiceNow has 306 public contract lines, and costs from £21.60 per unrestricted user a year, across 306 prices from 20 sources, newest Oct 2026. Public bodies have signed 9 contracts, $272,444 to $131,688,079.
- Contract lines
- 306
- Prices
- 306
- Sources
- 20
- Pricing units
- 4
- Newest
- Oct 2026
ServiceNow publishes no price at all. 306 contract prices are below.
£19.20median £162.12£33,693
middle halfmedian
How much does ServiceNow cost?
ServiceNow contract prices, per line, from public procurement records.
| Product and part number | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| ITSM Enterprise Plus - Fulfiller UserPROD21192IT Service Management (ITSM) Enterprise Plus, bundled with Now Assist AI for ITSM and CMDB | per fulfiller user per month | 1 mo | £76 | G-Cloud |
| ITSM Professional Plus - Fulfiller UserPROD21190IT Service Management (ITSM) Professional Plus, bundled with Now Assist AI for ITSM and CMDB | per fulfiller user per month | 1 mo | £76 | G-Cloud |
| ITSM Enterprise Plus - Unrestricted UserPROD21193Unrestricted-User tier of ITSM Enterprise Plus -- every named user with an active profile, not just Fulfillers | per unrestricted user per month | 1 mo | £10.13 | G-Cloud |
| CSM Enterprise Plus - Fulfiller UserPROD21204Customer Service Management (CSM) Enterprise Plus, bundled with Now Assist AI for CSM, ITSM and CMDB | per fulfiller user per month | 1 mo | £114 | G-Cloud |
| CSM Professional Plus - Fulfiller UserPROD21202Customer Service Management (CSM) Professional Plus, bundled with Now Assist AI | per fulfiller user per month | 1 mo | £114 | G-Cloud |
| Field Service Management Enterprise - Fulfiller UserPROD19373Field Service Management Enterprise bundle (dispatch, scheduling, mobile, predictive intelligence) | per fulfiller user per month | 1 mo | £232.22 | G-Cloud |
| ITSM Business Stakeholder User v4PROD17800Business Stakeholder User -- may approve requests and view reports, does not do fulfiller work | per business stakeholder user per month | 1 mo | £29.55 | G-Cloud |
| Digital End-User Experience - Subscription Unit v2PROD22260Digital End-User Experience (DEX) monitoring, priced per Subscription Unit (a metered unit applied to… | per subscription unit per month | 1 mo | £20.27 | G-Cloud |
| Additional 1TB Capacity - Shared EnvironmentPROD21095priced on ServiceNow's own GBP rate card | per additional 1TB per month | 1 mo | £1,056 | G-Cloudp. 1 |
| Additional Assist Pack - 500K AssistsPROD21223priced on ServiceNow's own GBP rate card | per assist per month | 1 mo | £10,555 | G-Cloudp. 1 |
| Additional Non-Production Instance - Shared Environment - Instance (2TB)PROD21135priced on ServiceNow's own GBP rate card | per instance per month | 1 mo | £1,407 | G-Cloudp. 1 |
| Additional Production Instance - Instance (2TB)PROD20926priced on ServiceNow's own GBP rate card | per instance per month | 1 mo | £2,111 | G-Cloudp. 1 |
| Workflow Data Fabric Professional - Data Fabric Credit PackPROD26898priced on ServiceNow's own GBP rate card | per data fabric credit pack per month | 1 mo | £7,037 | G-Cloudp. 2 |
| Workflow Data Fabric Standard – Data Fabric Credit PackPROD26897priced on ServiceNow's own GBP rate card | per data fabric credit pack per month | 1 mo | £7,037 | G-Cloudp. 2 |
| IT Service Management Enterprise - Fulfiller User v3PROD17259priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £190 | G-Cloudp. 3 |
| IT Service Management Professional - Fulfiller User v3PROD17256priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £126.66 | G-Cloudp. 3 |
| IT Service Management Standard - Fulfiller User v3PROD17243priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £84.44 | G-Cloudp. 3 |
| ITSM Professional Plus - Unrestricted UserPROD21191priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £10.13 | G-Cloudp. 5 |
| Operational Technology Service Management Enterprise - High Site Value - Industrial SitePROD24442priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £8,444 | G-Cloudp. 5 |
| Operational Technology Service Management Enterprise – Unrestricted User v2PROD17363priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £29.55 | G-Cloudp. 5 |
| Operational Technology Service Management Professional - High Site Value - Industrial SitePROD24439priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £6,755 | G-Cloudp. 5 |
| Operational Technology Service Management Professional – Unrestricted User v2PROD17361priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £21.11 | G-Cloudp. 5 |
| Operational Technology Service Management Standard - High Site Value - Industrial SitePROD24436priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £5,067 | G-Cloudp. 6 |
| Operational Technology Service Management Standard – Unrestricted User v2PROD17342priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £16.89 | G-Cloudp. 6 |
| OTSM Enterprise Plus - Industrial SitePROD25437priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £5,911 | G-Cloudp. 6 |
| OTSM Professional Plus - Industrial SitePROD25432priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £5,911 | G-Cloudp. 6 |
| Technology Transformation Base v2 - Unrestricted UserPROD25291priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £64.18 | G-Cloudp. 7 |
| Technology Transformation Premium v2 - Unrestricted UserPROD25294priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £81.06 | G-Cloudp. 7 |
| AI Control Tower - Subscription UnitPROD26238priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £67.55 | G-Cloudp. 7 |
| Business Continuity Management - BCM Lite OperatorPROD18127priced on ServiceNow's own GBP rate card | per BCM lite operator per month | 1 mo | £42.22 | G-Cloudp. 7 |
| Business Continuity Management Professional v2 - BCM OperatorPROD14201priced on ServiceNow's own GBP rate card | per BCM operator per month | 1 mo | £253.33 | G-Cloudp. 8 |
| Business Continuity Management Standard - BCM OperatorPROD13219priced on ServiceNow's own GBP rate card | per BCM operator per month | 1 mo | £168.89 | G-Cloudp. 8 |
| Environmental, Social, and Governance Management - Metric DefinitionPROD18124priced on ServiceNow's own GBP rate card | per ESG metric definition per month | 1 mo | £4,222 | G-Cloudp. 8 |
| ESG Professional Plus - Metric Definition PackPROD26983priced on ServiceNow's own GBP rate card | per metric definition pack per month | 1 mo | £2,533 | G-Cloudp. 8 |
| Integrated Risk Management - IRM Lite Operator v2PROD23807priced on ServiceNow's own GBP rate card | per IRM lite operator per month | 1 mo | £63.33 | G-Cloudp. 8 |
| Integrated Risk Management Enterprise v2 - IRM OperatorPROD23795priced on ServiceNow's own GBP rate card | per IRM operator per month | 1 mo | £316.66 | G-Cloudp. 9 |
| Integrated Risk Management Professional v2 - IRM OperatorPROD23792priced on ServiceNow's own GBP rate card | per IRM operator per month | 1 mo | £211.11 | G-Cloudp. 9 |
| Integrated Risk Management Standard v2 - IRM OperatorPROD23789priced on ServiceNow's own GBP rate card | per IRM operator per month | 1 mo | £105.55 | G-Cloudp. 9 |
| IRM Enterprise Plus - Now Assist UserPROD25399priced on ServiceNow's own GBP rate card | per now assist user per month | 1 mo | £126.66 | G-Cloudp. 10 |
| IRM Professional Plus - Now Assist UserPROD25394priced on ServiceNow's own GBP rate card | per now assist user per month | 1 mo | £126.66 | G-Cloudp. 10 |
| Policy and Compliance Management - IRM OperatorPROD14209priced on ServiceNow's own GBP rate card | per IRM operator per month | 1 mo | £42.22 | G-Cloudp. 10 |
| Privacy Management - Privacy Lite OperatorPROD23825priced on ServiceNow's own GBP rate card | per privacy lite operator per month | 1 mo | £63.33 | G-Cloudp. 10 |
| Privacy Management - Privacy Operator v2PROD23810priced on ServiceNow's own GBP rate card | per privacy operator per month | 1 mo | £105.55 | G-Cloudp. 11 |
| PRM Professional Plus - Now Assist UserPROD28032priced on ServiceNow's own GBP rate card | per now assist user per month | 1 mo | £63.33 | G-Cloudp. 11 |
| Third-party Risk Management - TransactionsPROD20917priced on ServiceNow's own GBP rate card | per transaction per month | 1 mo | £33.78 | G-Cloudp. 11 |
| Third-party Risk Management Base - ModulePROD20914priced on ServiceNow's own GBP rate card | per module per month | 1 mo | £3,378 | G-Cloudp. 11 |
| TPRM Professional Plus - TransactionsPROD28023priced on ServiceNow's own GBP rate card | per transaction per month | 1 mo | £20.27 | G-Cloudp. 12 |
| Virtual Agent IRM Conversation - Transaction PackPROD15679priced on ServiceNow's own GBP rate card | per transaction pack per month | 1 mo | £1,759 | G-Cloudp. 12 |
| App Engine Enterprise - Fulfiller UserPROD19351priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £126.66 | G-Cloudp. 12 |
| App Engine Enterprise for ERP – Fulfiller UserPROD19231priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £211.11 | G-Cloudp. 12 |
All 203 lines of UK G-Cloud 15
| Product and part number | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| App Engine Enterprise Plus - Fulfiller UserPROD25883priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £76 | G-Cloudp. 13 |
| App Engine Enterprise Plus - Unrestricted UserPROD25884priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £10.13 | G-Cloudp. 13 |
| Creator Professional Plus v2 - ModulePROD25204priced on ServiceNow's own GBP rate card | per module per month | 1 mo | £6,333 | G-Cloudp. 13 |
| Developer Sandbox - InstancePROD26751priced on ServiceNow's own GBP rate card | per instance per month | 1 mo | £3,518 | G-Cloudp. 13 |
| Manufacturing Foundation - Fulfiller UserPROD16044priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £168.89 | G-Cloudp. 13 |
| Contractor Marketplace - Contractor UserPROD22114priced on ServiceNow's own GBP rate card | per contractor user per month | 1 mo | £29.55 | G-Cloudp. 14 |
| EAM Field Service Technician - Fulfiller UserPROD19381priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £29.55 | G-Cloudp. 14 |
| Field Service Management Professional - Fulfiller User v2PROD19372priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £147.77 | G-Cloudp. 14 |
| Field Service Management Standard - Fulfiller User v2PROD19371priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £84.44 | G-Cloudp. 14 |
| FSM Enterprise Plus - Fulfiller UserPROD21571priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £88.66 | G-Cloudp. 15 |
| FSM Professional Plus - Fulfiller UserPROD21569priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £88.66 | G-Cloudp. 15 |
| Virtual Agent FSM Conversation - Transaction PackPROD20274priced on ServiceNow's own GBP rate card | per transaction pack per month | 1 mo | £1,759 | G-Cloudp. 15 |
| CBS Enterprise Plus - Unrestricted UserPROD27881priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £29.55 | G-Cloudp. 16 |
| EC Professional Plus - Unrestricted UserPROD27676priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £7.60 | G-Cloudp. 16 |
| Enterprise Service Management Base Suite v4 - Unrestricted UserPROD24409priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £38 | G-Cloudp. 17 |
| Enterprise Service Management Base Suite with App Engine v4 - Unrestricted UserPROD24412priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £54.89 | G-Cloudp. 17 |
| Enterprise Service Management Premium Suite v4 - Unrestricted UserPROD24415priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £46.44 | G-Cloudp. 18 |
| Enterprise Service Management Premium Suite with App Engine v4 - Unrestricted UserPROD24418priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £63.33 | G-Cloudp. 18 |
| HR Service Delivery Enterprise - HR User v6PROD26867priced on ServiceNow's own GBP rate card | per HR user per month | 1 mo | £16.89 | G-Cloudp. 18 |
| HR Service Delivery Enterprise - Unrestricted User v4PROD26869priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £16.89 | G-Cloudp. 19 |
| HR Service Delivery Professional - HR User v6PROD26863priced on ServiceNow's own GBP rate card | per HR user per month | 1 mo | £13.51 | G-Cloudp. 19 |
| HR Service Delivery Professional - Unrestricted User v4PROD26865priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £13.51 | G-Cloudp. 19 |
| HR Service Delivery Standard - HR User v3PROD26859priced on ServiceNow's own GBP rate card | per HR user per month | 1 mo | £7.60 | G-Cloudp. 19 |
| HR Service Delivery Standard - Unrestricted UserPROD26861priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £7.60 | G-Cloudp. 19 |
| HRSD Enterprise Plus - HR User v2PROD26875priced on ServiceNow's own GBP rate card | per HR user per month | 1 mo | £8.44 | G-Cloudp. 19 |
| HRSD Enterprise Plus - Unrestricted User v2PROD26877priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £8.44 | G-Cloudp. 20 |
| HRSD Professional Plus - HR User v2PROD26871priced on ServiceNow's own GBP rate card | per HR user per month | 1 mo | £8.44 | G-Cloudp. 20 |
| HRSD Professional Plus - Unrestricted User v2PROD26873priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £8.44 | G-Cloudp. 21 |
| Talent Development - Application UserPROD18682priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £6.76 | G-Cloudp. 21 |
| Talent Development - Unrestricted UserPROD18701priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £6.76 | G-Cloudp. 21 |
| Talent Development (without EC Pro) - Application UserPROD19242priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £4.22 | G-Cloudp. 21 |
| Talent Development (without EC Pro) - Unrestricted UserPROD19243priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £4.22 | G-Cloudp. 21 |
| CISO Cyber Risk Enterprise Solution (100 Pack)PROD27079priced on ServiceNow's own GBP rate card | per unrestricted user pack per month100 Pack | 1 mo | £2,808 | G-Cloudp. 22 |
| CISO Cyber Risk Professional Solution (100 Pack)PROD27215priced on ServiceNow's own GBP rate card | per unrestricted user pack per month100 Pack | 1 mo | £2,364 | G-Cloudp. 22 |
| Data Loss Prevention Incident Response - Unrestricted UserPROD16746priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £1.90 | G-Cloudp. 22 |
| Operational Technology Vulnerability Response Enterprise - High Site Value - Industrial SitePROD25242priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £8,444 | G-Cloudp. 23 |
| Operational Technology Vulnerability Response Professional - High Site Value - Industrial SitePROD25239priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £6,755 | G-Cloudp. 23 |
| Operational Technology Vulnerability Response Standard - High Site Value - Industrial SitePROD24449priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £5,067 | G-Cloudp. 24 |
| SecOps Enterprise Plus - CISO - Unrestricted UserPROD26333priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £4.64 | G-Cloudp. 24 |
| SecOps Professional Plus - CISO - Unrestricted UserPROD26332priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £4.64 | G-Cloudp. 25 |
| Security Operations Enterprise - SIR - Unrestricted UserPROD22090priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £5.07 | G-Cloudp. 25 |
| Security Operations Enterprise - VR - Unrestricted UserPROD18263priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £6.33 | G-Cloudp. 25 |
| Security Operations Enterprise - VR v2 - DevicesPROD20826priced on ServiceNow's own GBP rate card | per device per month | 1 mo | £2.53 | G-Cloudp. 25 |
| Security Operations Professional - SIR v2 - Unrestricted UserPROD16744priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £3.38 | G-Cloudp. 25 |
| Security Operations Professional - VR - Unrestricted UserPROD18276priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £4.43 | G-Cloudp. 25 |
| Security Operations Professional - VR v2 - DevicesPROD20825priced on ServiceNow's own GBP rate card | per device per month | 1 mo | £1.90 | G-Cloudp. 26 |
| Security Operations Standard - SIR v4 - Unrestricted UserPROD20790priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £2.11 | G-Cloudp. 26 |
| Security Operations Standard - VR v2 - DevicesPROD20824priced on ServiceNow's own GBP rate card | per device per month | 1 mo | £1.06 | G-Cloudp. 26 |
| Security Posture Control - DevicesPROD20860priced on ServiceNow's own GBP rate card | per device per month | 1 mo | £1.69 | G-Cloudp. 26 |
| SIR Enterprise Plus - Unrestricted UserPROD23700priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £2.03 | G-Cloudp. 26 |
| SIR Professional Plus - Unrestricted UserPROD23697priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £2.03 | G-Cloudp. 26 |
| Threat Intelligence Security Center - Unrestricted UserPROD22290priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £2.53 | G-Cloudp. 27 |
| VR Enterprise Plus - DevicePROD26350priced on ServiceNow's own GBP rate card | per device per month | 1 mo | £1.18 | G-Cloudp. 27 |
| VR Professional Plus - DevicePROD26349priced on ServiceNow's own GBP rate card | per device per month | 1 mo | £1.18 | G-Cloudp. 27 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 4 (1,000 - 4,999 Servers)PROD22988priced on ServiceNow's own GBP rate card | per server per month1,000 - 4,999 Servers | 1 mo | £11.40 | G-Cloudp. 27 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 1 (1,000 - 4,999 Workstations)PROD22990priced on ServiceNow's own GBP rate card | per workstation per month1,000 - 4,999 Workstations | 1 mo | £2.81 | G-Cloudp. 27 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 1 (100 - 249 Servers)PROD22985priced on ServiceNow's own GBP rate card | per server per month100 - 249 Servers | 1 mo | £19.99 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 2 (250 - 499 Servers)PROD22986priced on ServiceNow's own GBP rate card | per server per month250 - 499 Servers | 1 mo | £17.17 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 2 (5,000 - 9,999 Workstations)PROD22991priced on ServiceNow's own GBP rate card | per workstation per month5,000 - 9,999 Workstations | 1 mo | £2.47 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 3 (10,000 - 49,999 Workstations)PROD22992priced on ServiceNow's own GBP rate card | per workstation per month10,000 - 49,999 Workstations | 1 mo | £2.11 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 3 (500 - 999 Servers)PROD22987priced on ServiceNow's own GBP rate card | per server per month500 - 999 Servers | 1 mo | £14.21 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 4 (50,000 - 99,999 Workstations)PROD22993priced on ServiceNow's own GBP rate card | per workstation per month50,000 - 99,999 Workstations | 1 mo | £1.76 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 5 (100,000 Workstations and above)PROD22994priced on ServiceNow's own GBP rate card | per workstation per month100,000 Workstations and above | 1 mo | £1.27 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Enterprise - Tier 5 (5,000 Servers and above)PROD22989priced on ServiceNow's own GBP rate card | per server per month5,000 Servers and above | 1 mo | £8.59 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Public Cloud Networks - Tier 1 (100 - 249 Workloads)PROD22995priced on ServiceNow's own GBP rate card | per cloud workload per month100 - 249 Workloads | 1 mo | £19.99 | G-Cloudp. 28 |
| XM Cyber Continuous Exposure Management for Public Cloud Networks - Tier 2 (250 - 499 Workloads)PROD22996priced on ServiceNow's own GBP rate card | per cloud workload per month250 - 499 Workloads | 1 mo | £17.17 | G-Cloudp. 29 |
| XM Cyber Continuous Exposure Management for Public Cloud Networks - Tier 3 (500 - 999 Workloads)PROD22997priced on ServiceNow's own GBP rate card | per cloud workload per month500 - 999 Workloads | 1 mo | £14.21 | G-Cloudp. 29 |
| XM Cyber Continuous Exposure Management for Public Cloud Networks - Tier 4 (1,000 - 4,999 Workloads)PROD22998priced on ServiceNow's own GBP rate card | per cloud workload per month1,000 - 4,999 Workloads | 1 mo | £11.40 | G-Cloudp. 29 |
| XM Cyber Continuous Exposure Management for Public Cloud Networks - Tier 5 (5,000 Workloads)PROD22999priced on ServiceNow's own GBP rate card | per cloud workload per month5,000 Workloads | 1 mo | £8.59 | G-Cloudp. 29 |
| Cloud Cost Management - Subscription Unit v2PROD24727priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £6.76 | G-Cloudp. 29 |
| Enterprise Asset Management Professional - Subscription Unit v3PROD23593priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £10.13 | G-Cloudp. 29 |
| HAM Professional Plus - Subscription UnitPROD26247priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £3.04 | G-Cloudp. 30 |
| Hardware Asset Management Professional - Subscription Unit v6PROD23841priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £5.07 | G-Cloudp. 30 |
| ITAM for Financial Services - Subscription UnitPROD26855priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £3.38 | G-Cloudp. 30 |
| Operational Technology Asset Management - High Site Value - Industrial SitePROD25305priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £8,444 | G-Cloudp. 31 |
| Operational Technology Asset Management - High Site Value - Industrial Site RM Lvl 3PROD25307priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £10,978 | G-Cloudp. 31 |
| SAM Enterprise Plus - Subscription UnitPROD25450priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £4.22 | G-Cloudp. 32 |
| SAM Professional Plus - Subscription UnitPROD25449priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £4.22 | G-Cloudp. 32 |
| Software Asset Management Enterprise - Subscription Unit v3PROD24723priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £10.13 | G-Cloudp. 33 |
| Software Asset Management Professional - Subscription Unit v2PROD15033priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £6.76 | G-Cloudp. 33 |
| Telecommunication s Network Inventory Professional - Subscription Unit v2PROD22246priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £20.27 | G-Cloudp. 33 |
| Cloud Governance Suite - ModulePROD26035priced on ServiceNow's own GBP rate card | per module per month | 1 mo | £3,518 | G-Cloudp. 33 |
| Health Log Analytics add-on - Subscription UnitPROD16964priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £11.82 | G-Cloudp. 33 |
| Industrial Footprint - Industrial SitePROD25273priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £8.44 | G-Cloudp. 33 |
| Intended Use Protection Limit Pack - Max IT within OT DevicesPROD27741priced on ServiceNow's own GBP rate card | per OT device per month | 1 mo | £422.21 | G-Cloudp. 33 |
| IT Operations Management Visibility v2 - Subscription UnitPROD14997priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £10.13 | G-Cloudp. 34 |
| ITOM AIOps Enterprise v3 - Subscription UnitPROD25358priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £35.47 | G-Cloudp. 34 |
| ITOM AIOps Professional - IoT - Subscription UnitPROD17771priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £20.27 | G-Cloudp. 34 |
| ITOM AIOps Professional v2 - Subscription UnitPROD14995priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £20.27 | G-Cloudp. 34 |
| ITOM Cloud Accelerate - Subscription UnitPROD16960priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £6.76 | G-Cloudp. 34 |
| ITOM Enterprise Plus - Subscription UnitPROD22524priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £11.82 | G-Cloudp. 35 |
| ITOM Professional Plus - Subscription UnitPROD22521priced on ServiceNow's own GBP rate card | per subscription unit per month | 1 mo | £11.82 | G-Cloudp. 35 |
| Operational Technology Visibility - High Site Value v2 - Industrial SitePROD28265priced on ServiceNow's own GBP rate card | per industrial site per month | 1 mo | £8,444 | G-Cloudp. 36 |
| CM Pro Plus for S2PO - Application UserPROD26838priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £25.33 | G-Cloudp. 36 |
| CM Pro Plus for S2PO - Unrestricted UserPROD26848priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £3.38 | G-Cloudp. 37 |
| Contract Management Pro for Source To Pay Operations - Application UserPROD26837priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £42.22 | G-Cloudp. 37 |
| Contract Management Pro for Source To Pay Operations - Unrestricted UserPROD26841priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £5.07 | G-Cloudp. 37 |
| S2P Professional Plus - Application UserPROD23647priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £45.60 | G-Cloudp. 37 |
| S2P Professional Plus - Unrestricted UserPROD23646priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £6.76 | G-Cloudp. 38 |
| Source To Pay Operations Professional - Application UserPROD26764priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £76 | G-Cloudp. 38 |
| Source To Pay Operations Professional - Unrestricted UserPROD26761priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £11.82 | G-Cloudp. 38 |
| Source To Pay Operations Standard - Application UserPROD26766priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £42.22 | G-Cloudp. 38 |
| Source To Pay Operations Standard - Unrestricted UserPROD26759priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £6.76 | G-Cloudp. 39 |
| Collaborative Work Management - CWM UserPROD22188priced on ServiceNow's own GBP rate card | per CWM user per month | 1 mo | £21.11 | G-Cloudp. 39 |
| CWM Professional Plus - CWM UserPROD26256priced on ServiceNow's own GBP rate card | per CWM user per month | 1 mo | £12.67 | G-Cloudp. 39 |
| EA Professional Plus - Business ApplicationPROD25426priced on ServiceNow's own GBP rate card | per business application per month | 1 mo | £35.47 | G-Cloudp. 39 |
| Enterprise Architecture Professional - Business ApplicationPROD23527priced on ServiceNow's own GBP rate card | per business application per month | 1 mo | £59.11 | G-Cloudp. 40 |
| Enterprise Architecture Standard - Business ApplicationPROD23524priced on ServiceNow's own GBP rate card | per business application per month | 1 mo | £38 | G-Cloudp. 40 |
| SPM Professional Plus - SPM UserPROD22894priced on ServiceNow's own GBP rate card | per SPM user per month | 1 mo | £63.33 | G-Cloudp. 40 |
| SPM Professional Plus - Unrestricted UserPROD22895priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £7.60 | G-Cloudp. 40 |
| Strategic Portfolio Management Professional v2 - SPM UserPROD23774priced on ServiceNow's own GBP rate card | per SPM user per month | 1 mo | £105.55 | G-Cloudp. 41 |
| Strategic Portfolio Management Standard - SPM UserPROD16951priced on ServiceNow's own GBP rate card | per SPM user per month | 1 mo | £63.33 | G-Cloudp. 41 |
| Time Card User v2 - Time Card UserPROD12014priced on ServiceNow's own GBP rate card | per time card user per month | 1 mo | £12.67 | G-Cloudp. 41 |
| Customer Service Management (1,000 Additional Portal Visits) - 1,000 Visit PackPROD10246priced on ServiceNow's own GBP rate card | per 1,000 visit pack per month1,000 Additional Portal Visits | 1 mo | £50.67 | G-Cloudp. 42 |
| Customer Service Management Enterprise - Fulfiller User v7PROD19280priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £274.44 | G-Cloudp. 42 |
| Customer Service Management Professional - Fulfiller User v7PROD19279priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £190 | G-Cloudp. 42 |
| Customer Service Management Standard - Fulfiller User v7PROD19278priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £105.55 | G-Cloudp. 42 |
| PSDS Enterprise Plus - Fulfiller UserPROD21240priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £152 | G-Cloudp. 43 |
| PSDS Professional Plus - Fulfiller UserPROD21238priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £152 | G-Cloudp. 43 |
| Public Sector Digital Services Enterprise - Fulfiller User v2PROD19292priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £337.77 | G-Cloudp. 44 |
| Public Sector Digital Services Professional - Fulfiller User v2PROD19290priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £253.33 | G-Cloudp. 44 |
| Public Sector Digital Services Standard - Fulfiller User v2PROD19288priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £168.89 | G-Cloudp. 44 |
| Virtual Agent CSM Conversation - Transaction PackPROD09274priced on ServiceNow's own GBP rate card | per transaction pack per month | 1 mo | £1,759 | G-Cloudp. 44 |
| Managed SupportPROD22474priced on ServiceNow's own GBP rate card | per subscription per month | 1 mo | £10,555 | G-Cloudp. 45 |
| Platform GovernancePROD22473priced on ServiceNow's own GBP rate card | per subscription per month | 1 mo | £17,592 | G-Cloudp. 45 |
| Platform HealthPROD27418priced on ServiceNow's own GBP rate card | per subscription per month | 1 mo | £3,518 | G-Cloudp. 45 |
| Preventive Care v2PROD26598priced on ServiceNow's own GBP rate card | per subscription per month | 1 mo | £14,074 | G-Cloudp. 45 |
| Strategic ValuePROD22472priced on ServiceNow's own GBP rate card | per subscription per month | 1 mo | £17,592 | G-Cloudp. 45 |
| Health & Safety Enterprise - Application UserPROD26939priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £6.76 | G-Cloudp. 45 |
| Health & Safety Enterprise - Unrestricted UserPROD26941priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £6.76 | G-Cloudp. 45 |
| Health & Safety Enterprise Plus - Application UserPROD26963priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £2.53 | G-Cloudp. 46 |
| Health & Safety Enterprise Plus - Unrestricted UserPROD26954priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £2.53 | G-Cloudp. 46 |
| Health & Safety Professional - Application UserPROD26935priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £4.22 | G-Cloudp. 46 |
| Health & Safety Professional - Unrestricted UserPROD26937priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £4.22 | G-Cloudp. 46 |
| Health & Safety Professional Plus - Application UserPROD24463priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £2.53 | G-Cloudp. 47 |
| Health & Safety Professional Plus - Unrestricted UserPROD24462priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £2.53 | G-Cloudp. 47 |
| Indoor Mapping Service - FloorPROD22878priced on ServiceNow's own GBP rate card | per floor per month | 1 mo | £84.44 | G-Cloudp. 47 |
| Workplace Service Delivery Enterprise - Unrestricted User v2PROD23615priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £10.13 | G-Cloudp. 48 |
| Workplace Service Delivery Professional v3 - Application UserPROD26916priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £7.60 | G-Cloudp. 48 |
| Workplace Service Delivery Professional v3 - Unrestricted UserPROD26918priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £7.60 | G-Cloudp. 48 |
| WSD Enterprise Plus - Application UserPROD25340priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £5.07 | G-Cloudp. 49 |
| WSD Enterprise Plus - Unrestricted UserPROD25341priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £5.07 | G-Cloudp. 49 |
| WSD Professional Plus - Application UserPROD25338priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £5.07 | G-Cloudp. 49 |
| WSD Professional Plus - Unrestricted UserPROD25339priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £5.07 | G-Cloudp. 50 |
| LCO Professional Plus - Application UserPROD25463priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £50.67 | G-Cloudp. 50 |
| LCO Professional Plus - Unrestricted UserPROD25462priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £5.07 | G-Cloudp. 50 |
| Legal and Contract Operations - Application UserPROD23727priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £84.44 | G-Cloudp. 51 |
| Legal and Contract Operations - Unrestricted UserPROD23733priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £8.44 | G-Cloudp. 51 |
| Legal Service Delivery - Application UserPROD23497priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £63.33 | G-Cloudp. 51 |
| Legal Service Delivery - Unrestricted UserPROD15269priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £6.76 | G-Cloudp. 51 |
| LSD Professional Plus - Application UserPROD24756priced on ServiceNow's own GBP rate card | per application user per month | 1 mo | £38 | G-Cloudp. 51 |
| LSD Professional Plus - Fulfiller UserPROD24754priced on ServiceNow's own GBP rate card | per fulfiller user per month | 1 mo | £215.33 | G-Cloudp. 52 |
| LSD Professional Plus - Unrestricted UserPROD24755priced on ServiceNow's own GBP rate card | per unrestricted user per month | 1 mo | £4.22 | G-Cloudp. 52 |
| Product and part number | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| IT Service Management Standard - Fulfiller User v3PROD17243priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £80 | G-Cloudp. 3 |
| IT Service Management Standard - Unrestricted User v3PROD17252priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £12 | G-Cloudp. 3 |
| IT Service Management Professional - Fulfiller User v3PROD17256priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £120 | G-Cloudp. 3 |
| IT Service Management Professional - Unrestricted User v3PROD17257priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £16 | G-Cloudp. 4 |
| IT Service Management Enterprise - Fulfiller User v3PROD17259priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £180 | G-Cloudp. 4 |
| IT Service Management Enterprise - Unrestricted User v3PROD17269priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £24 | G-Cloudp. 5 |
| Virtual Agent ITSM Conversation - Transaction PackPROD09218priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £1,666 | G-Cloudp. 5 |
| ITOM Operator Professional v2PROD14995priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £19.20 | G-Cloudp. 6 |
| ITOM AIOps Enterprise v2PROD16963priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £30.40 | G-Cloudp. 7 |
| Health Log Analytics Add-onPROD16964priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £11.20 | G-Cloudp. 7 |
| IT Operations Management Visibility v2PROD14997priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £9.60 | G-Cloudp. 8 |
| ITOM Discovery - Subscription Unit v2PROD15000priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £6.40 | G-Cloudp. 8 |
| Security Operations Standard - SIR - Unrestricted UserPROD16743priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £1.80 | G-Cloudp. 9 |
| Security Operations Standard - VR - DevicesPROD12821priced on ServiceNow's price list as filed for G-Cloud 14 | per device per month | 1 mo | £0.80 | G-Cloudp. 9 |
| Security Operations Professional - SIR - Unrestricted UserPROD16744priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £3.20 | G-Cloudp. 9 |
| Security Operations Professional - VR - DevicesPROD12824priced on ServiceNow's price list as filed for G-Cloud 14 | per device per month | 1 mo | £1.40 | G-Cloudp. 9 |
| Security Operations Enterprise - VR - DevicesPROD16745priced on ServiceNow's price list as filed for G-Cloud 14 | per device per month | 1 mo | £2 | G-Cloudp. 10 |
| Data Loss Prevention Incident Response - Unrestricted UserPROD16746priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £1.80 | G-Cloudp. 10 |
| Software Asset Management Professional - Subscription UnitPROD15033priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £6.40 | G-Cloudp. 11 |
| Software Asset Management Enterprise - Subscription UnitPROD15034priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £9.60 | G-Cloudp. 11 |
| Hardware Asset Management Professional - Subscription Unit v2PROD16047priced on ServiceNow's price list as filed for G-Cloud 14 | per subscription unit per month | 1 mo | £3.20 | G-Cloudp. 12 |
| Business Stakeholder User v3PROD15028priced on ServiceNow's price list as filed for G-Cloud 14 | per business stakeholder user per month | 1 mo | £28 | G-Cloudp. 12 |
| Strategic Portfolio Management Standard - SPM UserPROD16951priced on ServiceNow's price list as filed for G-Cloud 14 | per SPM user per month | 1 mo | £60 | G-Cloudp. 13 |
| Strategic Portfolio Management Standard - Unrestricted UserPROD16952priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £8 | G-Cloudp. 13 |
| Strategic Portfolio Management Professional - SPM UserPROD16953priced on ServiceNow's price list as filed for G-Cloud 14 | per SPM user per month | 1 mo | £100 | G-Cloudp. 14 |
| Strategic Portfolio Management Professional - Unrestricted UserPROD16955priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £12 | G-Cloudp. 14 |
| Application Portfolio Management - Business Application v2PROD16944priced on ServiceNow's price list as filed for G-Cloud 14 | per business application per month | 1 mo | £52 | G-Cloudp. 14 |
| Application Portfolio Management - Unrestricted User v2PROD17452priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £6 | G-Cloudp. 15 |
| Modelling Engine - ModulePROD12017priced on ServiceNow's price list as filed for G-Cloud 14 | per module per month | 1 mo | £6,667 | G-Cloudp. 15 |
| Time Card User v2 - Time Card UserPROD12014priced on ServiceNow's price list as filed for G-Cloud 14 | per time card user per month | 1 mo | £12 | G-Cloudp. 15 |
| Integrated Risk Management Standard - IRM UserPROD12019priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM user per month | 1 mo | £4 | G-Cloudp. 15 |
| Integrated Risk Management Standard - IRM OperatorPROD14208priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM operator per month | 1 mo | £80 | G-Cloudp. 16 |
| Integrated Risk Management Professional - IRM UserPROD12020priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM user per month | 1 mo | £7.20 | G-Cloudp. 16 |
| Integrated Risk Management Professional - IRM OperatorPROD12490priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM operator per month | 1 mo | £160 | G-Cloudp. 17 |
| Integrated Risk Management Enterprise - IRM UserPROD12021priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM user per month | 1 mo | £10.40 | G-Cloudp. 18 |
| Integrated Risk Management Enterprise - IRM OperatorPROD12491priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM operator per month | 1 mo | £240 | G-Cloudp. 18 |
| Vendor Risk Management - VendorsPROD12023priced on ServiceNow's price list as filed for G-Cloud 14 | per vendor per month | 1 mo | £64 | G-Cloudp. 19 |
| Policy and Compliance Management - IRM UserPROD12158priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM user per month | 1 mo | £2.40 | G-Cloudp. 19 |
| Policy and Compliance Management - IRM OperatorPROD14209priced on ServiceNow's price list as filed for G-Cloud 14 | per IRM operator per month | 1 mo | £40 | G-Cloudp. 19 |
| Privacy Management Standard - Privacy OperatorPROD16286priced on ServiceNow's price list as filed for G-Cloud 14 | per privacy operator per month | 1 mo | £40 | G-Cloudp. 19 |
| Business Continuity Management Standard - BCM UserPROD13220priced on ServiceNow's price list as filed for G-Cloud 14 | per BCM user per month | 1 mo | £1.60 | G-Cloudp. 19 |
| Business Continuity Management Standard - BCM OperatorPROD13219priced on ServiceNow's price list as filed for G-Cloud 14 | per BCM operator per month | 1 mo | £160 | G-Cloudp. 19 |
| Business Continuity Management Professional v2 - BCM UserPROD14200priced on ServiceNow's price list as filed for G-Cloud 14 | per BCM user per month | 1 mo | £2.40 | G-Cloudp. 20 |
| Business Continuity Management Professional v2 - BCM OperatorPROD14201priced on ServiceNow's price list as filed for G-Cloud 14 | per BCM operator per month | 1 mo | £240 | G-Cloudp. 20 |
| Customer Service Management Standard - Fulfiller User v6PROD17143priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £100 | G-Cloudp. 21 |
| Customer Service Management Professional With App Engine 100 - Fulfiller User v6PROD17145priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £180 | G-Cloudp. 22 |
| Customer Service Management (1,000 Additional Customer Portal Visits) – 1,000 Visit PackPROD10246priced on ServiceNow's price list as filed for G-Cloud 14 | per 1,000 visit pack per month | 1 mo | £48 | G-Cloudp. 22 |
| Virtual Agent CSM Conversation - Transaction PackPROD09274priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £1,667 | G-Cloudp. 22 |
| Order Management - Transaction PackPROD17010priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £46 | G-Cloudp. 23 |
| Field Service Management Standard - Fulfiller UserPROD15368priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £80 | G-Cloudp. 23 |
All 84 lines of UK G-Cloud 14
| Product and part number | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| Field Service Management Professional With App Engine 100l - Fulfiller UserPROD15369priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £140 | G-Cloudp. 23 |
| Field Service Management Contractor UserPROD15370priced on ServiceNow's price list as filed for G-Cloud 14 | per contractor user per month | 1 mo | £28 | G-Cloudp. 24 |
| Healthcare & Life Sciences Service Management Professional with App Engine 100 - Fulfiller User v2PROD17366priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £240 | G-Cloudp. 24 |
| HR Service Delivery Professional - HR User v4PROD17237priced on ServiceNow's price list as filed for G-Cloud 14 | per HR user per month | 1 mo | £8 | G-Cloudp. 25 |
| HR Service Delivery Enterprise – HR User v4PROD17238priced on ServiceNow's price list as filed for G-Cloud 14 | per HR user per month | 1 mo | £12.80 | G-Cloudp. 25 |
| Employee Workflow Starter - Unrestricted UserPROD15579priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £4.80 | G-Cloudp. 25 |
| Employee Center Professional – Unrestricted UserPROD15945priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £4 | G-Cloudp. 25 |
| Legal Service Delivery - Unrestricted UserPROD15269priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £6.40 | G-Cloudp. 26 |
| Legal Service Delivery - Fulfiller UserPROD16896priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £760 | G-Cloudp. 26 |
| Safe Workplace ProfessionalPROD15073priced on ServiceNow's price list as filed for G-Cloud 14 | per safe workplace user per month | 1 mo | £4 | G-Cloudp. 27 |
| Safe Workplace Standard - Safe Workplace User v3PROD15103priced on ServiceNow's price list as filed for G-Cloud 14 | per safe workplace user per month | 1 mo | £2.40 | G-Cloudp. 27 |
| Workplace Service Delivery - Unrestricted User v3PROD16885priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £6.40 | G-Cloudp. 28 |
| Workplace Service Delivery - Workplace User v4PROD16884priced on ServiceNow's price list as filed for G-Cloud 14 | per workplace user per month | 1 mo | £6.40 | G-Cloudp. 28 |
| MetricBase Starter - SeriesPROD15352priced on ServiceNow's price list as filed for G-Cloud 14 | per series per month | 1 mo | £9,600 | G-Cloudp. 29 |
| Metric Base – additional 50,000 Series - SeriesPROD15353priced on ServiceNow's price list as filed for G-Cloud 14 | per series per month | 1 mo | £1,380 | G-Cloudp. 29 |
| Metric Base – additional 100,000 Series - SeriesPROD15356priced on ServiceNow's price list as filed for G-Cloud 14 | per series per month | 1 mo | £2,400 | G-Cloudp. 29 |
| Metric Base – additional 250,000 Series - SeriesPROD15355priced on ServiceNow's price list as filed for G-Cloud 14 | per series per month | 1 mo | £5,200 | G-Cloudp. 29 |
| Automation Engine Professional – Unattended RobotPROD17159priced on ServiceNow's price list as filed for G-Cloud 14 | per unattended robot per month | 1 mo | £8,333 | G-Cloudp. 29 |
| Automation Engine Enterprise – Unattended RobotPROD17160priced on ServiceNow's price list as filed for G-Cloud 14 | per unattended robot per month | 1 mo | £16,667 | G-Cloudp. 30 |
| Automation Engine RPA Hub Bundle - 5 Unattended RobotsPROD17161priced on ServiceNow's price list as filed for G-Cloud 14 | per unattended robot per month | 1 mo | £1,667 | G-Cloudp. 30 |
| Automation Engine RPA Hub Bundle - 15 Attended Robots Attended RobotPROD17162priced on ServiceNow's price list as filed for G-Cloud 14 | per month | 1 mo | £1,667 | G-Cloudp. 30 |
| Automation Engine Bundle - 100 Million Integration Hub Transactions - Transaction PackPROD17167priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £12,000 | G-Cloudp. 30 |
| Automation Engine Bundle - 50 Million Integration Hub Transactions - Transaction PackPROD17166priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £8,000 | G-Cloudp. 30 |
| Automation Engine Bundle - 10 Million Integration Hub Transactions - Transaction PackPROD17165priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £4,000 | G-Cloudp. 31 |
| Automation Engine Bundle - 1 Million Integration Hub Transactions - Transaction PackPROD17164priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £2,400 | G-Cloudp. 31 |
| Password Reset Limited - Transaction PackPROD11780priced on ServiceNow's price list as filed for G-Cloud 14 | per transaction pack per month | 1 mo | £1,600 | G-Cloudp. 31 |
| Mobile Publishing - Application NonePROD15406priced on ServiceNow's price list as filed for G-Cloud 14 | per month | 1 mo | £3,333 | G-Cloudp. 31 |
| AI Search 1 Million Documents - Document PackPROD15339priced on ServiceNow's price list as filed for G-Cloud 14 | per document pack per month | 1 mo | £1,333 | G-Cloudp. 31 |
| AI Search 5 Million Documents - Document PackPROD15340priced on ServiceNow's price list as filed for G-Cloud 14 | per document pack per month | 1 mo | £4,667 | G-Cloudp. 31 |
| AI Search 10 Million Documents - Document PackPROD15341priced on ServiceNow's price list as filed for G-Cloud 14 | per document pack per month | 1 mo | £13,333 | G-Cloudp. 31 |
| App Engine - FulfillerPROD13074priced on ServiceNow's price list as filed for G-Cloud 14 | per fulfiller user per month | 1 mo | £120 | G-Cloudp. 31 |
| App Engine - Unrestricted UserPROD13076priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £16 | G-Cloudp. 32 |
| Procurement Service Management - Procurement UserPROD16928priced on ServiceNow's price list as filed for G-Cloud 14 | per procurement user per month | 1 mo | £16 | G-Cloudp. 32 |
| Procurement Service Management - Unrestricted UserPROD16930priced on ServiceNow's price list as filed for G-Cloud 14 | per unrestricted user per month | 1 mo | £4.80 | G-Cloudp. 32 |
| Product and part number | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| ServiceNow IT Service Management - Fulfiller UserSNPROD03378ServiceNow ITSM Fulfiller User licence, billed monthly, on a Carahsoft GSA-schedule quotation | per fulfiller per month40 fulfillers | 3 yr | $74.90 | public.destinyhosted.comp. 1 |
| ServiceNow Fundamentals Training (3 days) - PublicPROD00100ServiceNow Fundamentals public training course, per attendee, 3-day course, on the same Carahsoft quotation… | per attendee (one-time training) | — | $2,079 | public.destinyhosted.comp. 1 |
| Product | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| ServiceNow subscription, Department of AgricultureRENEW SERVICENOW LICENSES FOR FPAC, NRCS, FSA, AND RMA IAS REQUIREMENTS PLAN# RO-FPAC-21-0005 | total contract | 18 mo | $11,263,837 | USAspending |
| ServiceNow subscription, Department of AgricultureFPAC WILL RENEW ACCESS TO SERVICENOW LICENSES AS A BASE AWARD. THIS PROCUREMENT SHALL CONSOLIDATE MULTIPLE… | total contract | 1 yr | $7,137,894 | USAspending |
| Product | Unit and band | Term | Price | Source |
|---|---|---|---|---|
| ServiceNow subscription, Department of Homeland SecuritySERVICENOW SOFTWARE RENEWAL | total contract | 1 yr | $7,389,165 | USAspending |
| ServiceNow subscription, Department of Homeland SecuritySERVICENOW SOFTWARE AND IMPLEMENTATION | total contract | 1 yr | $6,271,761 | USAspending |
| Buyer | Product | Term | Amount | Source |
|---|---|---|---|---|
| U.S. Army (DEVCOM Aviation & Missile Center)19 Nov 2025 | ServiceNow Total Impact bundle (AESMP program) | 1 yr | $20,981,303total | USAspending |
| National Science Foundation25 Jun 2025 | ServiceNow subscription, National Science Foundation | 1 yr | $9,496,857total | USAspending |
| Defense Logistics Agency (DLA)31 Jul 2024 | ServiceNow term software licensing and subscription services (DLA enterprise platform) | 25 mo | $131,688,079total | USAspending |
| U.S. Army Recruiting Command (USAREC)29 Sep 2023 | ServiceNow software licenses (USAREC enterprise deployment) | 1 yr | $91.44per license per year$1,371,639 total | USAspending |
| Department of Defense15 Apr 2022 | ServiceNow subscription, Department of Defense | 59 mo | $6,738,532total | USAspending |
| Federal Communications Commission30 Mar 2022 | ServiceNow subscription, Federal Communications Commission | 5 yr | $11,530,887total | USAspending |
| Department of Justice8 Sep 2021 | ServiceNow subscription, Department of Justice | 3 yr | $2,355,891total | USAspending |
| Joint Program Executive Office for Chemical, Biological, Radiological and Nuclear Defense (JPEO-CBRND)10 Jun 2020 | ServiceNow licenses and support (JPEO-CBRND) | 1 yr | $18,176per license per year (licence + support bundled)$399,863 total | USAspending |
| Department of Health and Human Services25 Mar 2019 | ServiceNow subscription, Department of Health and Human Services | 21 mo | $13,697,607total | USAspending |
| Department of State30 Sep 2018 | ServiceNow subscription, Department of State | 57 mo | $78,893,414total | USAspending |
| U.S. Department of State9 Sep 2017 | ServiceNow license renewal (State Department, OBO) | 1 yr | $272,444total | USAspending |
| U.S. Department of Health and Human Services2 Jul 2014 | ServiceNow IT Service Automation Suite (Gold Edition) - Fulfiller User | 1 yr | $2,431per fulfiller per year$486,167 total | USAspending |
| U.S. Railroad Retirement Board1 Oct 2010 | ServiceNow on-demand IT service and asset management, per user | 1 yr | $330per user per year$29,700 total | USAspending |
ServiceNow pricing model
ServiceNow prices the Now Platform mainly per named 'Fulfiller User' -- an agent who does configuration/resolution work, as distinct from unlimited free 'Requester' or lower-cost 'Business Stakeholder' self-service users -- with a separate per-Fulfiller rate for each product line (ITSM, CSM, HR Service Delivery, Field Service Management) plus metered 'Subscription Unit' and 'Assist' add-ons for monitoring and generative-AI features. It publishes no public price list on its own site; every figure below comes from a government price quotation, a federal contract award, or a mandatory UK G-Cloud pricing filing.
- per fulfiller per month
- per attendee (one-time training)
- per fulfiller per year
- per license per year
- per license per year (licence + support bundled)
- per user per year
- total contract
- per fulfiller user per month
- per unrestricted user per month
- per business stakeholder user per month
- per subscription unit per month
- per additional 1TB per month
- per assist per month
- per instance per month
- per data fabric credit pack per month
- per industrial site per month
- per BCM lite operator per month
- per BCM operator per month
- per ESG metric definition per month
- per metric definition pack per month
- per IRM lite operator per month
- per IRM operator per month
- per now assist user per month
- per privacy lite operator per month
- per privacy operator per month
- per transaction per month
- per module per month
- per transaction pack per month
- per contractor user per month
- per HR user per month
- per application user per month
- per unrestricted user pack per month
- per device per month
- per server per month
- per workstation per month
- per cloud workload per month
- per OT device per month
- per CWM user per month
- per business application per month
- per SPM user per month
- per time card user per month
- per 1,000 visit pack per month
- per subscription per month
- per floor per month
- per IRM user per month
- per vendor per month
- per BCM user per month
- per safe workplace user per month
- per workplace user per month
- per series per month
- per unattended robot per month
- per month
- per document pack per month
- per procurement user per month
ServiceNow pricing questions
What is ServiceNow enterprise pricing?
ServiceNow publishes no price for any tier. 306 contract lines below show what public buyers paid, across 11 contract vehicles and 16 named buyers.
How much does ServiceNow cost?
ServiceNow has 306 public contract lines, and costs from £21.60 per unrestricted user a year, across 306 prices from 20 sources, newest Oct 2026. Public bodies have signed 9 contracts, $272,444 to $131,688,079.
Does ServiceNow publish pricing?
No. ServiceNow publishes no price list. Every price here comes from a public document.
What is the ServiceNow price per user?
ServiceNow prices run £19.20 to £33,693 per user a year, median £162.12, across 154 prices.
How is ServiceNow priced?
ServiceNow charges per fulfiller per month, among 54 pricing units in total.
Where do these ServiceNow prices come from?
From 20 primary documents on 3 domains, including usaspending.gov, applytosupply.digitalmarketplace.service.gov.uk, public.destinyhosted.com. Nothing from resellers, review sites or pricing aggregators.
ServiceNow pricing sources
- USAspending award HHSN261201400111UUSAspending · Sep 2026
- USAspending award W9124D23F0647USAspending · Sep 2026
- USAspending award W91ZLK20F0156USAspending · Sep 2026
- USAspending award RRB11P0035USAspending · Sep 2026
- USAspending award SP470124F0236USAspending · Sep 2026
- USAspending award W519TC26F0006USAspending · Sep 2026
- USAspending award SAQMMA17F2427USAspending · Sep 2026
- ServiceNow Impact -- G-Cloud 15 mandatory pricing documentG-Cloud · Jan 2026
- SCC ServiceNow Products & Pricing -- G-Cloud 14 mandatory pricing documentG-Cloud · Jun 2025
- USAspending award 19AQMM18F4213USAspending · Oct 2026
- USAspending award 75P00119F80006USAspending · Oct 2026
- USAspending award 273FCC22F0073USAspending · Oct 2026
- USAspending award 12FPC221F0084USAspending · Oct 2026
- USAspending award 49100425F0062USAspending · Oct 2026
- USAspending award 70B04C21F00000839USAspending · Oct 2026
- USAspending award HQ003422F0164USAspending · Oct 2026
- USAspending award 15JE1R21F00000109USAspending · Oct 2026
- USAspending award 12314420F0384USAspending · Oct 2026
- USAspending award 70B04C20F00000801USAspending · Oct 2026
- Carahsoft government price quotation 10688488 -- ServiceNow IT Service Managementpublic.destinyhosted.com · Nov 2017
ServiceNow prices by product
What each ServiceNow product costs on its own, per line, from the same documents.
- ServiceNow ITSM Pricing16 contract lines · from £912 per fulfiller user/yr
- ServiceNow ITOM Pricingfrom £6.40 per subscription unit per month
- ServiceNow CSM Pricing11 contract lines · from £1,200 per fulfiller user/yr
- ServiceNow HR Service Delivery Pricing12 contract lines · from £91.20 per HR user/yr
- ServiceNow Security Operations Pricing19 contract lines · from £21.60 per unrestricted user/yr
- ServiceNow SPM Pricing8 contract lines · from £720 per SPM user/yr
- ServiceNow Field Service Management Pricing9 contract lines · from £960 per fulfiller user/yr
- ServiceNow IRM Pricing16 contract lines · from £40 per IRM operator per month
- ServiceNow SAM Pricingfrom £4.22 per subscription unit per month
- ServiceNow App Engine Pricing6 contract lines · from £912 per fulfiller user/yr
Cite
Renewal Record. “ServiceNow Pricing”. https://renewalrecord.com/price/servicenow/. 15 Oct 2026. CC BY 4.0.